We always pride ourselves on sending out your purchases quickly and safely and our principals remain the same throughout the year - especially at Christmas. However during this time the courier company that we use are busy with tonnes of other parcels. We normally quote 3 - 5 days for your hooks to arrive but this may take a little longer.
Please can I ask that you keep an eye on the tracking of your parcel on the myHermes website on the TRACKING page. You will have received an email with your tracking number. If your parcel is not with you on the 6th day PLEASE EMAIL us firstname.lastname@example.org and we can chase it for you.
Its rather difficult to say when our last guaranteed delivery day is but I would suggest that the 18th December would be the last day.